Putting Your Data First

DJI is driven by the relentless pursuit of making complex technology accessible to all. Nowhere is this commitment more visible than in how we help commercial, civil, and government users around the world to find innovative ways to use our technology, bringing value throughout a wide range of industries.

Given the unique role drones play as a data capture device, we understand how important data security is to our commercial, civil and government customers. That’s why we give our users full control over the data they generate. We buttress this commitment by providing in-depth information on how DJI drone platforms protect the data of our customers, and outlining the strategies and processes we use to continually improve information security.

Full Control Over Your Data:

DJI’s approach to information security

DJI does not access our customers’ photos, videos or flight logs without their consent. Government agencies, private infrastructure operators and other sensitive enterprise customers require that their data remains confidential while conducting their work. These entities must know that their data cannot be shared unless they affirmatively take steps to do so.

DJI provides several tools for governments and enterprise customers to achieve this assurance:

Local Data Mode

DJI has modified its DJI Pilot flight control app to include Local Data Mode, which stops all internet data connection. This eliminates any possibility that the drone operator could inadvertently share flight information from the app, including the location of flights, photos or videos. More information about Local Data Mode is available at this link.

DJI FlightHub Software

DJI introduced drone fleet management solutions to meet the stringent data custody and security needs for its enterprise and government customers who have additional security requirements. FlightHub Basic and Advanced are hosted on a US-based AWS server while FlightHub Enterprise includes options such as private cloud access and non-internet connected systems to help prevent data transmission to any outside source.

Independent Security Audit

DJI commissioned Kivu Consulting, a San Francisco cybersecurity firm, to independently review and evaluate DJI’s customer data protection protocols. Kivu purchased DJI drones off the shelf, downloaded DJI software from the internet, then scrutinized every bit of data they exchanged over the internet to determine whether customer data was in fact protected. The report confirmed DJI customers have control over how their data is collected, stored and transmitted, and DJI does not access customer data unless customers choose to share it with us. A summary of the report is available at this link.
Drone technology will always face scrutiny when used in sensitive or secure operations, just like other technology products – and rightfully so. As government and enterprises set security standards for drone use, DJI’s goal is to meet or exceed those standards.

Requests for further information

We want our stakeholders to be educated and engaged about how DJI protects their data, and we want to fully understand our customers’ needs and concerns.

We are always available to discuss data security concerns with your operations and security teams:

DJI platform architecture

A technical briefing by DJI’s R&D team that covers platform morphology and data security considerations.

Data security briefing

A review of DJI’s approach to data security and actions to date.
Get in touch with DJI’s data security team at datasecurity@dji.com.